Soul Medicine

Expert Online Consultation

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Terms &
Conditions

1. Terms and Conditions

 

1.1 General

1.1.1 SoulMedicine.life as an Online Clinic ("We", "Us" or "Our") of an international group of health practitioners and Rabbis, undertake to provide the user ("You") with a free online consultation with one of our Doctors, Rabbi, Nurse or Secretary ("the Doctor") for evaluation of your health situation and to define and project with you an eventual consultation therapeutical program through online video-conferences.

1.1.2 Such consultation and suggested treatment are subject to the terms and conditions of this agreement.

 

1.2 Warranties by the User

1.2.1 You warrant and undertake to complete the consultation questionnaire relating to Your condition contained on this website truthfully and honestly, disclosing all relevant information truthfully and to the best of Your knowledge.

1.2.2 This agreement becomes immediately void if You answer any question untruthfully.

 

1.3 Warranties by SoulMedicine.life Online Clinic

1.3.1 We warrant and undertake that Your consultation questionnaire will only be viewed by the Doctor or Rabbi and his staff for the purpose of treating Your medical condition.

1.3.2 We warrant that we will not prescribe any drugs during our consultations. Our prescriptions are of dietetic nature, physical exercises essentially.

 

 

2. Intellectual Property

2.1 All material contained and presented on this website, including but not limited to text and graphics is the copyright or similar rights of SoulMedicine.life, unless otherwise expressly stated.

2.2 We reserve the rights and strictly forbid any unauthorised use or duplication. Any statutorily authorised rights to print or download are strictly limited for Your sole personal use. No material, however, can be used for any commercial purpose whatsoever.

2.3 Any copies of the pages of this website which You save, by any means whatsoever, can only be used for subsequent viewing purposes or to print extracts for personal use.

2.4 Unless otherwise expressly permitted in writing, You may not create a database in any form whatsoever of these web pages.

 

 

3. Disclaimers

3.1 We do not represent nor make any warranty in respect of the accuracy, reliability or continuous supply of any of the information on this website. The services and information contained on this website are only for general information and use and are not intended to address Your particular requirements.

3.2 Any reliance You place upon any material on this website will be at Your sole risk. We reserve the right in Our sole discretion, but without any obligation, to make amendments or improvements to, or withdraw or correct any error or omission in any of the material without notice.

3.3 In particular, the publicly available information presented on Our website does not constitute any form of advice or recommendation by Us and is not intended to be relied upon by You in making any specific medical or other decision. Appropriate independent medical advice should be obtained before making any such decision. If you have registered with Us and have submitted a consultation, the result of which is advice or a treatment recommendation, then this can be relied upon as independent medical advice and is not covered by this disclaimer.

3.4 Our services on this website are provided by Us on an "as is" basis and We expressly disclaim any and all warranties (subject to clause 1.3 above), express or implied, to the extent permitted by applicable law.

3.5 To the fullest extent permitted by applicable laws, We hereby disclaim all liability for any claims, loss, demands, or damages of any kind whatsoever with respect to Our services, information and materials given by Us including, without limitation, direct, indirect, incidental or consequential loss or damages. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise.

3.7 Your use of this Website and any purchase by You on this Website of any Program is governed by international law.

 

 

4. Privacy Statement

4.1 We are committed to protecting and respecting Your privacy and to using technology to enhance Your online security. Before You use certain areas of this website, We ask You to register on it by requiring You to enter Your personal information, including "sensitive personal data" as defined by the Data Protection Act 1998 ("the Act"). We will not release to any third party any personally identifying information obtained in this way, without Your prior written consent. We will only use the information that We collect about You lawfully and in accordance with the Act.

 

4.2 In respect of the aforementioned "sensitive personal data" by accepting this agreement You grant Us explicit consent to collect such data.

 

4.3 We will limit the collection and use of such information to the minimum required to deliver, develop and improve Our services and other opportunities and the efficient administration of the Doctor’s consultation.

 

4.4 The personal information which We hold will be held securely in accordance with Our internal security policy and the law.

 

4.5 To make sure Your personal information remains confidential, We communicate these privacy guidelines to all of Our employees.

 

4.6 This website may contain links to other websites however We do not share Your personal information with those websites and are not responsible for their privacy practices. We encourage You to learn about the privacy policies of those companies. Accordingly, this privacy statement and policy apply only to this website and not to linked websites.

 

4.7 At the time of registration You were added to Our e-mail database. You can remove yourself from the e-mail database at any point from Your patient dashboard or by e-mailing us at customerservice@soulmedicine.life with Your instructions. The SoulMedicine.life e-mail database is used exclusively by SoulMedicine.life to inform registered patients of special offers or changes to the service. No patient e-mail address is ever sold or leased to a third party.

 

4.8 Your visit to and use of this website and any dispute over privacy is subject to this Statement of Privacy and the international laws.

 

4.9 This statement is applicable only to information collected from You during Your visit to this website. We will display a prominent notice on this website’s homepage whenever this privacy statement is updated or changed and You should check Our privacy statement periodically. By choosing to continue usage of this website, You agree to the terms of this privacy statement.

 

5. Cookies

5.1 You confirm that You have been notified that this website uses cookies. You can read more about cookies here.

 

6. Identity Checks

6.1 SoulMedicine.life will perform, if needed, a check to confirm your identity at the point that you submit a consultation on the website.By proceeding with a consultation you agree to this validation being performed. You can opt out of this automated check by contacting us after you submit the registration page but before you submit a consultation. In the event of you opting out from the automated check, we will require another form of ID, such as a passport or driving licence in digital format and this will be stored on your profile with us.

 

 

7. Right to Cancel and Refunds

7.1 Therapies are exempt from the Consumer Protection (Distance Selling) Regulation 2000. Therefore, SoulMedicine.life does not accept reclaims or refunds after the first free consultation as there is no way of returning the time the Therapist as allocated to you.

However, we will offer a full refund or exchange of goods in the following circumstances:

  • If there is a non-show from the part of the Therapist.

  • If the Therapist abandons his patient in the midst of a therapeutic program.

  • If an inappropriate situation happens during a consultation from the part of the Therapist.

 

You statutory rights are not affected.

(c) 2020 SoulMedicine Online Clinic